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Bins and recycling

Our bin collection services are operating as normal. Visit our  collection update page for information on any changes to normal service.

In households where there are confirmed or suspected cases of  COVID-19 only personal waste (such as used tissues) and disposable cleaning cloths need to be double bagged. The first tied bag should be placed into another bag, tied securely and kept separate from other waste for at least 72 hours (3 days) before being put in the outside bin for collection.  All other household waste and recycling can be disposed of as normal.

This is to minimise the risk of any infected waste coming into contact with our collection crew or being exposed to the atmosphere during the collection process.


Find your bin day

Find out when your bins are emptied

Bin collection updates

See if there are any delays to your bin collections.

Report a missed bin collection

Use this form to tell us if we have missed your bin collection

Extra Household Waste

Information on additional household waste

Request a bin

Information on how to order a bin

Request an additional brown bin

Order an additional brown bin if you regularly have more compostable material than will fit in a single bin

Bin delivery FAQ's

Answers to questions about the introduction of charges for bin deliveries

Bin sizes

Guidance on the size and capacity of bins

Request a recycling box or textile recycling bags

Use this form to order replacement bags for textile recycling, a recycling box (if you don't use bins) or a kitchen food waste caddy

Assisted collection

Help putting your bins out

Book a bulky collection

Collection of furniture and electrical items

Contact us

Use this form to ask us a question about your bin collections