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Accessibility is about making our online information available to as many people as possible, whatever their needs.

Our website aims to meet the World Wide Web Consortium Accessibility Guidelines (WCAG2) "Double-A" standard.

We ask all contributors to our website to follow strict guidelines and style guides in order to try to make content as accessible as possible.

Our website works on the latest versions of Internet Explorer, Firefox, Google Chrome and Safari. To help make sure things on our web site work at their best for you, please make sure whatever browser you use is up to date and using the latest version.

Changing colours, font, text size and other settings

All modern browsers allow you to change colours and font sizes. The BBC'S accessibility pages offer lots of advice on this and how to configure your browser to suit your needs.


We have made every effort to ensure our webs sites are easy to read using 'plain English'.

We have also worked hard to ensure that the design of this website will not create any obstacles to its usability and readability.

Accessing the website in different languages

The information on our website is in English. However, by using Google Translate you can translate the text into a different language. Please note that this is not a service provided by us and we are not responsible for the accuracy of the translation.


The search on our website is designed to filter through all our pages to bring you a more specific result.

However, if the search isn't returning the results your after try thinking of different words or be more specific.
Example: Instead of policy, try housing policy.

PDF documents

PDF documents look like a printed page and are used to display documents on our web site. Most computers will automatically open them, however you may need to download the latest version of the reader from the Adobe website for free.


Always make sure when you use the Internet you are safe! To help with this there are a number of online guides including Safe surfing information from the Internet Watch Foundation and Get Safe Online  which has been created by the National Hi-Tech Crime Unit.