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Council tax


Unfortunately, due an increase in workload as a result of the current pandemic, it is taking us longer to process any changes you report to us. We're sorry for this and any inconvenience it may cause. Please be assured we are working hard to reduce backlogs as quickly as possible.

If you have advised us of a change in your circumstances in the past 6 weeks, please bear with us, we will try to get your account amended as soon as possible.

If you live in the Staffordshire Moorlands area, you will usually need to pay council tax. You will be issued with a council tax reference number once you have told us you've moved into a property. You will then be able to view your council tax online by registering for an account with us using the options below.

This council does not send out text messages or emails to customers informing them that their council tax account is in credit. If you receive a text about a credit on your council tax account, then we would advise you not to respond to that message. We also will not attempt to make contact with you regarding Council Tax arrears via an automated voice message.  If you are in arrears we will send a reminder or final notice to you in the post.