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Contact Us

Use our website to report, apply and pay for council services 24/7. 

Visit our homepage for access to all our services or contact them direct using the buttons below.

If you need a little extra help to complete a task you can call our phone lines during the following times (excluding bank holidays and Christmas):

Mon - 9.00am - 5.00pm
Tues - 9.00am - 3.00pm
Wed - 9.00am - 3.00pm
Thurs - 9.00am - 3.00pm
Fri - 9.00am - 5.00pm

Tel 0345 605 3010

You can also call our payment line on 0300 456 2763 to make a payment 24/7.

Our receptions will be open from Wednesday 8 September to help those who need further support in contacting us. You will no longer be able to pay for services via our receptions. When entering the building please wear a face covering to help keep everyone safe.

Our receptions are open during the following times (excluding bank holidays and Christmas):

Moorlands House Leek: Monday - Friday 9.30am -1.00pm 
Cheadle: Monday only 9.30am - 12.30pm, 1.00pm - 4.00pm 
Biddulph Town Hall: 9.00am-1.00pm each day, and 2.00pm-4.00pm Monday and Tuesday. This is managed by Biddulph Town Council.

To keep up to date with the latest information from the council follow us on Facebook and Twitter.

Our postal address is Moorlands House, Stockwell Street, Leek, Staffordshire, ST13 6HQ