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Contact Us


Many of our online forms allow you to report, apply and pay for council services without having to ring us. To avoid waiting on the phone please complete your transaction online via our home page 

Our receptions are open during the following times

Moorlands House, Leek - 8.45am - 5.15pm Monday - Thursday and 8.45am - 4.45pm on Friday

Biddulph Town Hall - 9.00am - 5.00pm Monday - Friday

Cheadle - 9.00am - 12.30pm & 1.00pm - 5.00pm on Monday, Wednesday and Friday

If you have already looked online and used our search engine to find the information you need but still need to speak to us then the easiest way to get in touch is via our online forms. Please choose a service area below to find their direct contact information. If you need to call us please bear in mind we are currently experiencing a high volume of calls, particularly during the lunchtime period. Please avoid calling during this time if possible.

Tel 0345 605 3010