If you don't pay an instalment on time, you will receive a reminder notice.
We will send a maximum of 2 reminders in any financial year (April to March) before a final notice or summons is issued.
Keep your payments on track - view your council tax bills and payments online. To do this, you will need to register for an account with us. Registration is quick and easy, you can even sign in via Facebook!
Why have I received a reminder and how do I pay?
You've received a reminder because our records show that you haven't paid an instalment on time.
I've received a reminder, but my instalment has been paid?
If you have paid the full amount shown on the reminder notice, your payment may have crossed with the reminder being sent out to you.
What happens if I have an outstanding claim for council tax benefit?
You still need to pay your current instalments whilst your claim is being processed. We will write to you to let you know when a decision has been made.
I have an outstanding appeal with the Valuation Office, do I still need to pay?
Yes, you need to pay the requested instalments until the Valuation Office tell us the outcome of the appeal.
I am unable to make a council tax payment, what should I do?
The most important thing to remember is that you should never ignore a reminder notice as recovery action may be taken against you and may incur additional costs.
