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CCTV in public spaces

The Council operates a CCTV scheme across the district to help:

  • reduce the fear of crime
  • deter and prevent crime
  • improve the safety and security of residents, visitors and the businesses
  • assist in the maintenance of public order and reduce offences involving vandalism and nuisance
  • provide high quality evidence which may assist in the detection of crime and the apprehension and prosecution of offenders
  • protect property
  • provide assistance with civil claims
  • provide assistance with issues relating to public safety and health
  • provide assistance and reassurance to the public in emergency situations

The system consists of static and fully functional (pan, tilt and zoom) cameras and either a fibre optic or other transmission system which sends pictures to the control, monitoring and recording facility.

How long are images kept for?

Images that are not required for evidence are not kept and will normally be deleted after 31 days. Images from all cameras are recorded 24 hours a day 365 days a year.

More information is provided in our CCTV Code of Practice [657KB]

Requesting CCTV  Footage

You have the right to get a copy of the information that is held about you. This is known as a subject access request (SAR). This right of subject access means that you can make a request under the Data Protection Act to any organisation processing personal data.

You can only request to view footage of yourself, and not of your car, property or anyone else.

Is there a charge for information?

Yes, there is a small fee for each request that is made. Please see the application form below.

Making a request

To make a request, please download the application form below. Please note, if you have reported an incident to the Police or your insurance company then any requests for footage would need to come from them.

How to apply for access to information held on the CCTV system [135KB]

If you wish to contact the Council's Data Protection Officer then you can do so by e-mailing or by telephoning the main Council number (01538 395400).

More information is available on GOV.UK.