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Energy Rebate

We will not be phoning or sending texts to ask for bank details to pay the energy rebate.

Should you receive such a request please report it to Action Fraud.

The government has announced a support package for households to help them with rising energy bills.

The payment operates outside of the council tax system but uses council tax lists to identify eligible households.

Government Energy Rebate Leaflet [114KB]

How much is the council tax rebate?

The Government is providing a £150 one-off Energy Bills Rebate for most households in council tax bands A to D. The rebate will not need to be re-paid.

Direct Debit payer - If you pay your council tax by direct debit we will make the payment direct into your bank account following your first successful payment of council tax for the financial year 2022-23.

So far we have made the payment to the majority of customers who have paid their council tax on 1, 15 and 30 April 2022 and are currently processing payments for customers who paid their first council tax payment on 1 May 2022.

If the council tax liable person(s) name is different to the name we hold on the bank details for the direct debit, we will need to write to you to confirm who is eligible for the payment.

If you meet the criteria for the rebate but your first council tax instalment will be paid during May 2022, you will receive payment shortly after your direct debit has been claimed.

Cash payer - If you pay your council tax by cash for e.g. over the telephone or by payment card via Post Office or PayPoint you will receive a letter inviting you to make an application to claim the rebate. We issued letters to all cash payers on 10 May 2022.

If you do not pay council tax due the receipt of full council tax reduction or an exemption (in respect of an occupied property), you can still apply to claim the rebate.

Alternatively, you can set up a direct debit and we will make the payment following your first successful payment of council tax.

If you don't already pay by Direct Debit, you can set up a Direct Debit online by signing into your 'My Council Tax Account'.

If you don't already have an online account you can register now.

Or you can set up a direct debit online

Who is eligible for the rebate?

Occupied properties that fall into council tax bands A to D will be eligible for this rebate.

If you are not sure which council tax band your property is in, you can check using the Government's online council tax band checker

Second homes and unoccupied properties will not be eligible.

Will I receive the rebate if I don't have to pay council tax?

If you are entitled to an exemption or receive full Local Council Tax reduction you will still be eligible to receive the rebate.


There will only be one payment per household regardless of the number of occupants. 

Payments cannot be made until April 2022 and we have until 30th September 2022 to make payments.

The rebate will be paid on the assumption that the recipient is the person liable to pay council tax and that they meet the scheme criteria on 1 April 2022.

If this later appears not to be the case, the grant may be liable to recovery from the recipient.

Full guidance can be found at

What if my household isn't eligible for support?

Councils will operate a Discretionary Scheme to provide support to vulnerable households, who may not qualify for the £150 council tax rebate including those that don't pay council tax but are responsible for energy costs, for example shared accommodation where the Council Tax is paid by the landlord.

This scheme will also include people on low incomes in council tax bands E to H.

We are working hard developing this scheme in line with the guidance provided by Government and will publish the details, along with the online application form as soon as they are available.

Does this mean I don't have to pay my Council Tax bill?

No, you must continue to pay your Council Tax bill as per the amounts and dates shown on your bill. If you are struggling to pay, you must contact us.